Privacy Policy
This Privacy Policy governs the manner in which Qwertyword Ltd collects, uses,
maintains and discloses information collected from users (each, a "User") of the
www.qwertybooks.co.uk website and associated services. This privacy policy applies
to the Site and all products and services offered by Qwertyword Ltd on this
site; other sites and services delivered by Qwertyword Ltd may have different
privacy policies.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways,
including, but not limited to, when Users visit our site, register on the site,
place an order, subscribe to the newsletter, respond to a survey, fill out a form,
and in connection with other activities, services, features or resources we make
available on our Site. Users may be asked for, as appropriate, name, email address,
mailing address, phone number. Users may, however, visit our Site anonymously. We
will collect personal identification information from Users only if they voluntarily
submit such information to us. Users can always refuse to supply personally identification
information, except that it may prevent them from engaging in certain Site related
activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they
interact with our Site. Non-personal identification information may include the
browser name, the type of computer and technical information about Users means of
connection to our Site, such as the operating system and the Internet service providers
utilised and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places
cookies on their hard drive for record-keeping purposes and sometimes to track information
about them. User may choose to set their web browser to refuse cookies, or to alert
you when cookies are being sent. If they do so, note that some parts of the Site
may not function properly.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security
measures to protect against unauthorised access, alteration, disclosure or destruction
of your personal information, username, password, transaction information and data
stored on our Site. Sensitive and private data exchange between the Site and its
Users happens over a SSL secured communication channel and is encrypted and protected
with digital signatures. Our Site is also in compliance with PCI vulnerability standards
in order to create as secure of an environment as possible for Users.
Third party websites
Users may find advertising or other content on our Site that link to the sites and
services of our partners, suppliers, advertisers, sponsors, licensors and other
third parties. We do not control the content or links that appear on these sites
and are not responsible for the practices employed by websites linked to or from
our Site. In addition, these sites or services, including their content and links,
may be constantly changing. These sites and services may have their own privacy
policies and customer service policies. Browsing and interaction on any other website,
including websites which have a link to our Site, is subject to that website's own
terms and policies.
Changes to this privacy policy
Qwertyword Ltd has the discretion to update this privacy policy at any time.
When we do, we will revise the updated date at the bottom of this page. We encourage
Users to frequently check this page for any changes to stay informed about how we
are helping to protect the personal information we collect. You acknowledge and
agree that it is your responsibility to review this privacy policy periodically
and become aware of modifications.
How We Use Collected Information
Qwertyword Ltd collects and uses Users personal information for the following
purposes:
- To personalise user experience - We may use information in the aggregate to understand
how our Users as a group use the services and resources provided on our Site.
- To improve our Site - We continually strive to improve our website offerings based
on the information and feedback we receive from you.
- To improve customer service - Your information helps us to more effectively respond
to your customer service requests and support needs.
- To process transactions - We do not store credit card details nor do we share customer
details with any 3rd parties.
- To administer a content, promotion, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of
interest to them.
- To send periodic emails - The email address Users provide for order processing,
will only be used to send them information and updates pertaining to their order.
It may also be used to respond to their inquiries, and/or other requests or questions.
If User decides to opt-in to our mailing list, they will receive emails that may
include company news, updates, related product or service information, etc. If at
any time the User would like to unsubscribe from receiving future emails, we include
detailed unsubscribe instructions at the bottom of each email or User may contact
us via our Site.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who
may set cookies. These cookies allow the ad server to recognise your computer each
time they send you an online advertisement to compile non personal identification
information about you or others who use your computer. This information allows ad
networks to, among other things, deliver targeted advertisements that they believe
will be of most interest to you. This privacy policy does not cover the use of cookies
by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google's use of the DART cookie enables
it to serve ads to Users based on their visit to our Site and other sites on the
Internet. DART uses "non personally identifiable information" and does NOT track
personal information about you, such as your name, email address, physical address,
etc. You may opt out of the use of the DART cookie by visiting the Google ad and
content network privacy policy at www.google.com/privacy_ads.html
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason,
we never collect or maintain information at our Site from those we actually know
are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree
to this policy, please do not use our Site. Your continued use of the Site following
the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site,
or your dealings with this site, please contact us at privacy@qwertyword.com
Last Updated: 22nd March 2013